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Please read carefully these KeySkill Terms and Conditions of Use (hereinafter referred to as the “Terms”), Privacy Notice located at https://keyskill.academy/privacy-notice/ which are the integral part of these Terms (hereinafter collectively referred to as the “Agreement”) before using the KeySkill website located at https://keyskill.academy/ (the “Website”). If you disagree with these Terms, please do not use KeySkill Services.
When we use “We”, “Us”, “Our” or “KeySkill” in the text of these Terms we mean Quadropolis Ltd, a company registered in Kazakhstan at 75 Auezovsky Microdistrict 1, apt. 5, Almaty, Kazakhstan, А10A1T7, registration number 230640011876 and its affiliated companies, which are the developers and the owners of the different products and services under the brand “KeySkill”, including but not limited to KeySkill Website.
The Agreement is a legally binding contract between you as a Client in your natural person capacity (“the Client”, “you” or “your” as the context require), on the one part, and KeySkill, on the other part (hereinafter collectively be referred to as the “Parties” and individually as the “Party”) and regulates the mutual rights and duties of the Parties in respect of the use of the KeySkill Services.
The Agreement is a public offer and the Client confirms its adoption and acceptance by clicking the “Register” button when creating a personal account or by paying for the Services.
By using our Website, you confirm that you accept these Terms and Conditions of Use and that you agree to comply with them.
By using our Website, you represent, acknowledge and agree that you are 18 years of age or older and have the legal authority to enter into these Terms.
You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Website.
We may prevent or suspend your access to the Website if you do not comply with any part of these Terms and Conditions of Use, any terms or policies to which they refer or any applicable law.
Your privacy and personal information are the priority to us. The confidentiality-related aspect of the relationship between the Parties shall be regulated by the Privacy Notice accessible at https://keyskill.academy/privacy-notice/ and being an integral part of these Terms.
Any personal information that you provide to us will be dealt with in line with our Privacy Notice, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.
KeySkill operates a platform for the provision of services related to online courses. The objective of the operation of the KeySkill Website is to provide information on the offered online courses that Client can order from us, as well as terms and conditions on online courses organization. In the context of this, the Website provides information about the online courses available for the moment, prices for them, provision conditions and other relevant information. The Website aims to provide Clients with a convenient and accessible platform to enhance their learning experience. We endeavor to offer high-quality online courses created by knowledgeable and experienced instructors, who are experts in their respective fields. In the context of this, KeySkill has established a cooperative relationship with instructors which directly perform specific courses. KeySkill acts as an informational platform that connects Clients and instructors. However, KeySkill does not guarantee the accuracy, completeness, or suitability of the course content or materials provided. Clients are solely responsible for exercising their judgment and discretion when utilizing the Services and should consult other resources and professionals as needed. It is important to note that the Services provided by us are for educational purposes only and do not constitute professional advice or certifications, unless explicitly stated. Clients should not rely solely on the information and materials provided during the course for making critical decisions. We recommend Clients to seek professional advice or verification regarding any specific areas of knowledge or skills covered by the courses.
KeySkill provides following online courses:
Clients may also order a consultation as a separate service, that will help them to choose among available courses.
KeySkill additionally provides consultations regarding issues proposed by the Clients. We do not require the issue to be related to topics of online courses that we provide.
KeySkill may, from time to time, change the list of available online courses, please refer to the relevant section on our Website to check actual available online courses.
Our online courses are conducted in groups. In order to start a specific course, the minimum group of four Clients should be assembled. The maximum number of Clients in one group is twelve. Our online courses can be performed in individual form, for that please refer to the Individual Plan option described below.
Duration of each online course is predetermined. Our online courses may last 2 days, one week, two weeks or one month. Each online course has its specific amount of lessons, frequency of lessons per week and lesson time. All of those conditions are clearly stated on our Website in the relevant section. Depending on the specific course, it may include lecture lessons, practice lessons or both of them. Additionally we may assign the homework for you, in order to consolidate the results of the lessons and deepen your knowledge in the chosen sphere.
Course start date for each specific course is decided separately on a case by case basis. By default any course may start as soon as a group of Clients, that ordered the same course, is assembled.
In addition to offered courses, you can take advantage of the Individual Plan option. By choosing Individual Plan you will be entitled to create your own conditions for arranging an existing online course. In particular, you will be able to set up the following conditions: form of education, type of education, lesson duration, teacher’s experience and leave personal preferences in a comment field. Individual Plans are the subject to KeySkill approval and should be confirmed separately.
To be able to use our Services, Client must create a personal account by following the procedure shown on the Website. Clients are solely responsible for maintaining the confidentiality of their access codes to their email and personal accounts. KeySkill declines all responsibility if the Service is used by people other than Clients, or people authorized by them in possession of their logins and passwords.
If Client forgets his login or password, or these are improperly used by a third party, Client undertakes to inform KeySkill as soon as possible by email at [email protected].
In order to create a personal account, we’ll need you to provide:
After successful registration you will be able to add your first and last name, phone number and date of birth in account settings.
On the Website, when personal account is already created, Client selects online course(-s) he/she would like to obtain, adds them to the cart. As soon as all desired courses are in the cart, you’ll be able to proceed to checkout form, insert your payment credentials and perform the payment using your bank card according to the displayed price and transaction fees.
After receiving your order and successful payment, our specialist will contact you in order to create the study schedule, test points, and discuss course start date and all the essential details.
In case of ordering a consultation, our specialist will contact you in order to clarify necessary details for providing a consultation. The consultation itself will be provided within 15 business days after receiving an order for consultation and successful payment.
The pricing for our Services is stated on our Website. We reserve the right to modify the pricing for our Services at any time, but any changes will not affect ongoing courses. All prices are listed in the currency specified on our Website and are subject to applicable taxes and fees. In case of ordering any consultation, Clients will be charged on a minute basis, if purchased amount of time is not enough to provide specific consultation, we may ask the Client to purchase additional time. In case of choosing Individual Plan option, final price for our Services will be estimated depending on Client’s request.
Сlients should make the payment for the Services they select, using a payment card (credit card or debit card) with any available payment method: Visa, MasterCard or others. Collection of payments is provided by a third party payment service provider, KeySkill does not collect, process or store your banking details. Payment must be made in full before the Services are rendered, unless otherwise agreed upon. Clients will be responsible for any additional fees, such as transaction or currency conversion fees, associated with the payment.
Purchased Services cannot be refunded unless Client rejects the participation in online course more than 3 days before the course starts. In case a group for a specific course, chosen by you, is not assembled within 2 months after receiving your order and successful payment, we shall usually offer an alternative Service instead, or, if alternative is not satisfactory, provide a refund. In case ordered consultation will not be provided within 15 business days after receiving an order for consultation and successful payment, you will be entitled to a refund.
In case we are not capable, either technically or for any other reason, to provide a specific Service, we shall usually offer an alternative Service instead, or, if alternative is not satisfactory, provide a refund.
We expect you to resolve refund issues first by contacting us before contacting banks or financial institutions with a chargeback request. If for any reason you are entitled to a refund, you need to write to our support email [email protected] a motivated request for a refund. When your request is received by us, we will respond to you within 15 business days and may request additional documentation, if necessary, to verify and process the refund. You are obliged to respond no later than 14 calendar days to a letter from us from the moment of its receipt. Refunds, subject to our approval, will be processed within 14 business days from the date you were notified of our positive decision to refund. If you do not notify us in a timely manner that you wish to obtain a refund, you will be deemed to have chosen to retain your order and you will not be entitled to a refund. The Parties may separately negotiate conditions for replacement of ordered Services with other available Services on a case by case basis. In the event that KeySkill determines that you are entitled to a refund of all or part of the fees you paid, such refund shall be made using the payment method originally used by you to make your purchase.We have the right, under certain objective reasons and, if it is necessary on its discretion, to make a refund of funds via bank transfer. Furthermore, the refund will be made to the bank details, which have been used by you when paying us the funds for our Services.
Clients understand and acknowledge that they are responsible for providing accurate, up-to-date and complete information during the registration process and while obtaining our Services. Any information provided by the Client should not be misleading, false, or impersonating another person or entity.
Clients should use the online courses and any associated materials solely for personal, non-commercial purposes.
Clients should comply with all applicable laws and regulations while using the Website and participating in the online courses.
Clients are obliged not to reproduce, transfer, sell, resell, or otherwise misuse any content from our Services, unless specifically authorized to do so.
Clients should not engage in any activities that may disrupt or interfere with the proper functioning of the Website or compromise its security.
Client has the right to enroll in the online courses offered on the Website.
Client has the right to obtain the purchased online course(-s) as described on the Website and in accordance with the agreed-upon terms.
KeySkill will arrange online courses in a professional and timely manner, adhering to industry standards and best practices.
KeySkill will make reasonable efforts to ensure the Website is operational and accessible to Clients.
KeySkill will maintain the confidentiality of the Client’s account information and any data provided by the Client, except as required by law or as necessary to provide the requested services.
KeySkill has the right to refuse to provide Service to any individual at its sole discretion.
KeySkill reserves the right to modify, suspend, or terminate the Website or provision any of its online courses at any time without prior notice.
All rights, including copyright, know-how, trademarks and other intellectual property rights over all material and content including (but not limited to) text, images, web pages, sound, software, software code, interfaces, in and to Website are owned by or licensed to us unless otherwise indicated. All intellectual property rights, including copyrights, trademarks, and any other proprietary rights related to the online courses and content provided in relation to them, are owned by the Website.
Your use of the Website and its contents grants no rights to you in relation to our intellectual property rights, our other exclusive rights or those rights of third parties in either the Website or its contents.
Where our Website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
While accessing our Website, you will be offered to accept the use of cookies. Cookies are small text files that enhance your browsing experience and collect information about your interaction with the Website. We use cookies for statistical purposes, Website administration, and to improve functionality. We use: account related cookies, login related cookies, forms related cookies, site preferences cookies. You can disable or delete cookies through your browser settings, but this may limit certain features. By clicking the relevant button while entering this Website, you consent to the use of cookies as described. We may update this policy without notice, and your continued use constitutes acceptance of any changes.
IN NO EVENT WILL KEYSKILL, OR ANY OF ITS AFFILIATES OR THEIR RESPECTIVE OWNERS, DIRECTORS AND OFFICERS, BE LIABLE TO ANY CLIENT OR ANY THIRD PARTY FOR ANY USE, INTERRUPTION, DELAY, OR INABILITY TO USE THE WEBSITE; LOST REVENUES OR PROFITS; DELAYS, INTERRUPTION, OR LOSS OF SERVICES, BUSINESS, OR GOODWILL; LOSS OR CORRUPTION OF DATA; LOSS RESULTING FROM SYSTEM OR SYSTEM SERVICE FAILURE, MALFUNCTION, OR SHUTDOWN; FAILURE TO ACCURATELY TRANSFER, READ, OR TRANSMIT INFORMATION; SYSTEM INCOMPATIBILITY OR PROVISION OF INCORRECT COMPATIBILITY INFORMATION; OR BREACHES IN SYSTEM SECURITY; OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES, WHETHER ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT KEYSKILL WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL KEYSKILL, INCLUDING ANY OF ITS SERVICE PROVIDERS’, BEAR COLLECTIVE AGGREGATE LIABILITY UNDER OR IN CONNECTION WITH THIS AGREEMENT OR ITS SUBJECT MATTER, UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE EXCEED $100.00.
THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF THE REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE.
WE DO NOT GUARANTEE THAT OUR WEBSITE WILL BE SECURE AND FREE FROM VIRUSES OR ANYTHING ELSE WHICH MAY HAVE A HARMFUL EFFECT ON ANY TECHNOLOGY. YOU MUST USE YOUR OWN VIRUS PROTECTION SOFTWARE WHEN ACCESSING OUR WEBSITE ON YOUR DEVICE.
We reserve the right to change and update these Terms and Conditions of Use from time to time. In the event of changes made to these Terms, the modified version will be immediately published on the Website. You should regularly review these Terms. If the changes in these Terms are significant, we will do our best to inform you about the changes and to make such changes clearly introduced to you. If changes to these Terms are not significant, we will notify you of such changes by posting the updated Terms on our Website.
This Agreement shall be governed by and construed according to the laws of Kazakhstan. For all matters not covered in this Agreement, Parties shall be governed by the laws of Kazakhstan.
Any disputes that may occur as a result of implementation of the present Agreement and other agreements established between the Parties, are resolved in compliance with legislation of Kazakhstan.
You understand and agree that all communication with you will be via email.
Please contact us if:
You may contact us by E-mail at: [email protected].
These Terms and Conditions of Use come into force on July 18, 2023.